429 - Too many requests

[Mikhail Stepanov]

We just created a trial app with Jira.
I just added column in Kanban board and it kicked me out with 'too many requests'

Is it normal? Jira board was setup an hour ago at max.

How often is it going to occur?

• Log reference: 8fce2255-b7cf-41e8-a314-96c1661da5b0

[Jim Knepley - ReleaseTEAM · Accepted solution]

Hi @Mikhail Stepanov 

The Atlassian cloud API has rate limits to access the API, which is almost certainly what you're bumping up against. Your code should handle a "429" response appropriately.

"What are the rate limits?"

REST API rate limits are not published because the computation logic is evolving continuously to maximize reliability and performance for customers.

[shib saha]

Hi @Mikhail Stepanov , It doesn't matter when the board got created, if the project has more than 1000 issue it throws this message.

You need to filter the issue based on some parameter like labels or components or simply don't include the Done issue in the board filter, this way you will have less than 1000 issue and your board will behave normally.

Hope this is helpful. Thanks