404 for some CSS-Files

[Christian Huth]

Hi everybody,

on my server installation of jira (version 8.2.1) some files are not found. I receive a 404 for the following files:

• https://DOMAIN/s/95e2fa591030f5c491791071299cb754-CDN/ot9fr0/802001/6411e0087192541a09d88223fb51a6a0/1.0/_/download/batch/jira.webresources:global-static-adgs/A.jira.webresources,3Aglobal-static-adgs.css.pagespeed.cf.b6wzSJhZjU.css
• https://DOMAIN/s/04c2889cfb5ae5116043c57e9c664e11-CDN/ot9fr0/802001/6411e0087192541a09d88223fb51a6a0/1.0/_/download/batch/jira.webresources:global-static/A.jira.webresources,3Aglobal-static.css.pagespeed.cf.WxUBWKofLN.css

The missing of these files results in some css errors:

JIRA is running behind Apache as a ReverseProxy with the following configuration:

<Proxy *>
Order deny,allow
Allow from all
</Proxy>

SSLProxyEngine On
ProxyRequests Off
ProxyPreserveHost On

<IfModule mod_proxy.c>
ProxyPass /.well-known !
</IfModule>

Alias /.well-known/ /var/www/vhosts/DOMAIN/jira.DOMAIN/.well-known/

<Location /.well-known/acme-challenge>
Options None
Require all granted
</Location>

ProxyPass / http://DOMAIN:8080/
ProxyPassReverse / http://DOMAIN:8080/

Anybody an idea why this error is happening?

Cheers :)

[Brant Schroeder]

The URL looks like you are behind a CDN, is that the case?

[Christian Huth]

That's possible. It's a server hosted by HostEurope. If i access JIRA via DOMAIN:8080 the specific CSS-Files are loaded, but other assets are not found.

[S.Jayakumar]

I have been stuck with the same issue, have you fixed the issue?

How did you fix it?