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2 separate Jira Cloud accounts and users or users groups

Juris V.
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November 21, 2019

Hi!
We have 2 separate Jira Cloud organization accounts, one consisting of Cloud Software, Cloud Service Desk, Confluence and another Cloud with only Cloud Service Desk and Confluence.

How can we connect or link users or user groups between one Jira Cloud Service Desk and other Jira Cloud Software, e.g., when writing a issue on one service desk, I can choose an assignee or mention user from the another Jira cloud account Service Desk or from another Cloud Software users

 

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Nic Brough -Adaptavist-
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November 27, 2019

No, the systems are separate, and hence have separate lists of users.

Of course, you will be able to do this if the person you want to mention has access to both systems.

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