0 % progress when Xray document generator export a pdf

[Santhosh Reddy Gaggenapally]

I try to use the xray-document generator to export my test report but got 0% complete all the time.

template:

test execution basic with cover page

output format:

pdf 

expected: test report could be generated.

[Benjamin]

HI @Santhosh Reddy Gaggenapally ,

I haven't encounter this issue on Xray. May want to try to update the add-on and see that may solve your issue. If not, you may want to submit a support request with the Xray vendor. They are usually prompt on their response:

https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?tab=support&hosting=server

Thanks,

Ben

[Santhosh Reddy Gaggenapally]

Hi @Benjamin ,

Firstly thank you for reply

Coming to Doc. Generation I have added one more document on settings but still, I can see the same 0% downloading issue. 

Thanks,

Santhosh