Автоматизация Jira

[Dmitry]

Использую плагин Jira Automation.

JQL:

project = "IT" AND type in (Консультация, Ошибка) AND status changed to "запрос информации" before -14d AND status = "запрос информации" ORDER BY updated ASC 

Все работает хорошо, если заявка была в статусе Запрос информации 1 раз,
если же статус вызввается повторно, то отчет дней идет с момента первого вызова статуса. Как это исправить?

[Boris Berenberg - Atlas Authority]

Sorry but I can't write in Russian. Basically you can't do what you want. What I would do is have a date field that is updated with a post function every time you enter that status and then JQL against that field.

[Deleted user]

Dmitry,

You might be able to reverse the query to NOT and AFTER:

project = "IT" AND type in (Консультация, Ошибка) AND NOT status changed to "запрос информации" AFTER -14d AND status = "запрос информации" ORDER BY updated ASC 

Let us know if that works better!

Cheers,

Mark C

[Dmitry]

А если так:

project = "IT" AND type in (Консультация, Ошибка) AND issue = ITASR-36407 AND status changed to "запрос информации" before -14d AND status = "запрос информации" AND !(status changed from "запрос информации" after (-14d)) ORDER BY updated ASC

[Deleted user]

Did that JQL above work for you?

[Dmitry]

Ребята, работает скрипт, Марк спасибо.