I'm here because the New View doesn't seem to provide a way to view an item's History. In the Old View it's one of the Activity tabs. Does anyone know how to see the history in the New View?
Update: It's in the combobox choices next to Activity
cant understand this idiotic change to something that was working fine to something that the vast majority of users hate using. did you make the change just to look busy? what was the point?
Our tickets use unique labels to identify our environments we have over 150 of them. I could extract a text string from an inventory containing all of the environments affected by the ticket e.g.
Because of this update, we don't have a way to recover from catastrophic description overwrites.
It used to be that you could copy the text from the history and paste it in the description to recover it. Now the only option is to manually rebuild the description. This problem is compounded if you've used tables and media in the description! :(
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