Automatic ticket creation from emails in Jira Work Management"
Yasin Sahin
I'm New Here 
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
What settings do I need to make in Jira Work Management to automatically create a ticket from an email in the inbox of a specific email inbox? Currently I have filled in all the required fields, but it still does not work (see attachment).
1 answer
Trudy Claspill
Community Champion
Providing a clarifying image to point out that the Mail Handler is what needs to be updated, to reference the Incoming Cloud Mail Server that was previously created.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.