What is incoming mail and outgoing mail in jira instance?

[anjali s]

What is incoming mail and outgoing mail in jira instance? How to configure that.

[Joseph Chung Yin]

@anjali s -

Take a look at the following reference link - https://confluence.atlassian.com/adminjiraserver/configuring-jira-application-emails-938847632.html

It has the detailed step-by-step configuration setup for your DC environment.  Hopefully, your org has already migrated to Data Center or Cloud env as the Server version env will be de-supported by the end of Feb 2024.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[anjali s]

Plz explain in terms of definition.