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Update resolution & resolution date with update date

Deleted user October 13, 2021

Hello, I find the way to activate resolution field on our issues. It's perfectly working. Now I just have to correct all the issues that we put in status 'Done' before. (almost 2000 issues) : 

- a status = done and

- resolution = unresolved and

- resolution date = empty

How can i do in bulk change ? automation rule ?

I would like that resolution date = update date (to have the real resolution date) ?

How can i do ? Thank you for your help.

Christelle

1 answer

0 votes
John Funk
Community Champion
October 13, 2021

Hi @[deleted] 

Here is the rule we use:

screenshot1.png

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