System Administrator

[Paulf5914]

Hi,

How do you make someone the System Administrator in Jira?

Thanks

[Craig Nodwell]

Hi @Paulf5914 simple answer is to add them to the jira_administrators group

[Paulf5914]

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Hi Craig,

This is the response I get

Manage user groups

You cannot add users to groups which are not visible to you.

[John Funk]

You can’t make someone a Jira Admin if you are not one yourself.

[Paulf5914]

This person is already a Jira Admin.

[Craig Nodwell]

@Paulf5914 Jira admin or Project Admin?
Or do they need admin privs to get onto the machine that the server is running on?  That would be your internal IT dept.

Trying to understand your answers above, if they are already a Jira Admin but you can't add them ....  What exactly are you asking for?

[Nic Brough -Adaptavist-]

Neither!  

Jira Server/DC has "system administrators" as well as Jira admins and project admins.  (Cloud has them too, but only Atlassians can be system admins).

It's the same principle though - only a system admin can add a new member to the system admin group(s).

[Ash Yadav]

Hi @Paulf5914 

Can you elaborate on what you want that person to do within Jira? Any specific requirements? 

I would recommend starting with this KB: https://support.atlassian.com/user-management/docs/give-users-admin-permissions/

Hope this helps. 

Kind Regards, 

Ash