I need to automatically add a label to a defect, if its assigned to our triage category/assignment group.
Hi @Gopalakrishnan Dhandapani and welcome to the community!
It would work like this:
I'm using components in my example, but you could change that to whatever you're using for category/assignment group.
If you want this to be specific to a defect issue type, you could add a condition just before the edit issue action (Issue Type = Defect)
Thanks @Mark Segall
Can you help me with how to land into Automation page?
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It's under project settings. You can get there from this link:
https://YOURINSTANCE.atlassian.net/jira/servicedesk/projects/YOURPROJECTKEY/settings/automate#/tab/rule-library/withBanner
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