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How to automatically add a label to a defect/issue if its assigned to a particular Triage category

Gopalakrishnan Dhandapani
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September 7, 2022

I need to automatically add a label to a defect, if its assigned to our triage category/assignment group. 

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Mark Segall
Community Champion
September 7, 2022

Hi @Gopalakrishnan Dhandapani and welcome to the community!

It would work like this:

2022-09-07_06-12-04.jpg

I'm using components in my example, but you could change that to whatever you're using for category/assignment group.

If you want this to be specific to a defect issue type, you could add a condition just before the edit issue action (Issue Type = Defect)

Gopalakrishnan Dhandapani
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September 9, 2022

Thanks @Mark Segall

Can you help me with how to land into Automation page?

Mark Segall
Community Champion
September 9, 2022

It's under project settings.  You can get there from this link:

https://YOURINSTANCE.atlassian.net/jira/servicedesk/projects/YOURPROJECTKEY/settings/automate#/tab/rule-library/withBanner

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