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GMail integration

Hugo Borda October 31, 2019

Once I link the gmail account to Jira, then what happens to the emails?  Will that user's mailbox continue to growth or will the emails be remove as they get converted to tickets?

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Gikku
Community Champion
October 31, 2019

Hi @Hugo Borda 

You can configure the settings in Gmail to decide whether the mail is to be removed, or just set as read.

It's there in Gmail --> Settings --> Forwarding and POP/IMAP.

Screen Shot 2019-10-31 at 12.10.17 PM.png

Hugo Borda October 31, 2019

Thanks Gikku, I will give it a try

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