Can I use jira for monitoring the performance of my Windows and Unix machines??

[Gaurav Kumar SIngh]

I am using some monitoring tool for monitoring different servers. Incidents get created on another ticketing tool whenever the performance is not normal. Can I use Jira instead of that? If yes, please suggest me some ways.

[Jack Brickey]

Yes. There are a couple of ways to do this.

Easy Way - if your current monitoring SW can issue an email when the abnormal condition occurs then you can set up an incoming mail handler to create an issue. The one thing to consider is that if your monitoring SW does not have any sort of de-dup capabilities then you could end up w/ a flood of issues. see - creating-issues-and-comments-from-email 

API - You can use the Jira APIs to integrate your monitoring SW w/ Jira. see - https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/ 

The details of this will depend on whether you are on Server or Cloud. The links I provided are to Cloud but you can find the Server versions out there too. There are other solutions as well but w/o understanding your full requirements and a bit more on your monitoring SW it is hard to steer you.

[Nic Brough -Adaptavist-]

Jira is not a monitoring system, it is an issue tracker.  Jira is the wrong place to monitor stuff, but it can well be the right place to report that something unexpected happened.

Have a look at your monitoring tool, it can detect problems, but how it announces them is a bit harder - could it poke them into Jira?  (Whatever the potential route, start with what Jack said(