About Jira workflow

[PAGO_Analytics]

I designed a new Workflow to match our requirements while doing it , The existing project workflows got affected, I don't want any changes to happen to the existing workflow, I'm acting challenges in resolving/correcting the existing workflow ..how can I undo the changes and get back to previous ...does it possible

[John Funk]

Hi @PAGO_Analytics  - Welcome to the Atlassian Community!

When trying out a new workflow, you should always copy the existing workflow and make your changes there until it is approved. 

If you make changes to your existing workflow, it will be immediate as soon as you Publish the workflow. If there are statuses that were in the original workflow that you have deleted in your update, then all issues in those statuses are migrated to a different status in the new workflow as a part of the publish process. 

So, if you have edited your existing workflow and and you did not make a backup of the workflow before publishing, then you will need to make the changes again. 

What I would do is copy the current workflow (because you might still move to it once it is approved). Then modify the current workflow to adjust back to the original workflow. Then publish it again. 

[PAGO_Analytics]

I'm trying to do it, but the status functionality has been changed( for example: If a story is moved to done state the story Number will get strikes by default right) ..for me, it is happening in the in-progress state(the story number is getting strike-off)

[PAGO_Analytics]

[John Funk]

There is probably a post function on the transition to In Progress that is setting the Resolution field. You need to remove that post function. 

[PAGO_Analytics]

yeah have been trying but unfortunately couldn't able to resolve it..is there any possible other way to do it.. without affecting /disturbing the stories/tasks present in the board

[John Funk]

Simply deleting the post function on the In Progress transition that is setting the resolution will not affect any existing issues on the board.