why return path via US

[Deleted user]

Our data is located in Europe but the 'sender mail from address' and 'return path' are 'jira@mail-us.atlassian.net'. also location is US. see screenshot. Why is that?

[Dirk Ronsmans · Accepted solution]

Hey @[deleted] ,

When you pin the data with data residency not all your data is actually pinned.

https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/

Especially in the link below it is specified what data is and is not actually pinned.

https://support.atlassian.com/security-and-access-policies/docs/understand-data-residency/#In-scope-product-data