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when we created users in Microsoft entra id ,automaticaly in jira that user staus as not invited

Abilash
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August 11, 2026

when we created users in Microsoft Entra id ,automatically in jira that user status as not invited and moving the user to local directory in authentication policy and showing in audit log that Atlassian internal system.

2 answers

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Marc -Devoteam-
Community Champion
August 12, 2026

Hi @Abilash 

Users provisioned via a user directory will not be sent an invitation.

See documentation on this topic, https://support.atlassian.com/user-management/docs/invite-a-user/ 

See section Invitations under both Original or Centralized user management.

This is based on adding an amount of users and all of them will then be auto invited, this is not what most admins want on connecting a user directory to use as IDP.

0 votes
Hana Kučerová
Community Champion
August 11, 2026

Hi @Abilash ,

I'm not sure about the user status.

But if the users have not the correct authentication policy, have you linked your identity provider with your verified domain(s)?

https://support.atlassian.com/provisioning-users/docs/link-domains/

Abilash
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 11, 2026

Hi @Hana Kučerová ,Thanks for reply,Already our domain as linked.only from past few days getting this issue .

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