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when i am assigning issue to a user it gives me this error "REsponse 404 Failed to assign issue. Iss

RimshaAshfaq May 20, 2024

i am trying to assign issue to a user using a library but it gives me this error Failed to assign issue. Issue DEV-7 does not exist or you do not have permission to see it.

2 answers

0 votes
Nikola Perisic
Community Champion
May 20, 2024

Welcome to the community @RimshaAshfaq 

You can use the Permission helper when you go to the Settings > System. This will give you more insight on which exact permission you don't have for this issue. Based on what you have written, the error message is precise where either the issue was indeed deleted or you don't have the permission to Assign issues to other users.  

Let me know what Permission helper did say.

RimshaAshfaq May 20, 2024

Thanks alot for you response. but issue is exist ans user also exist in jira instance and i gave all permissions to admin and group and any logged in user.

Nikola Perisic
Community Champion
May 20, 2024

Hi @RimshaAshfaq 

Did Permission helper show any errors?

RimshaAshfaq May 20, 2024

Status: RImshaAshfaq has the permission.

RimshaAshfaq May 20, 2024

dont know about permission helper

0 votes
Sudarsana G
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 20, 2024

Check Browse permission issue,Assign issue permissions and assignable issue permissions 

RimshaAshfaq May 20, 2024

thansk alot for your response. i already check these permissions and allow all logged in users.

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