what is the solution to the problem of kanban board disappearing ?

[kholod Alataar]

When I opened my project on Jira now, I did not find the kanban board. Knowing that my project is on Jira Software Project. What is the solution to the problem of the kanaban board not appearing?

[kholod Alataar]

[Fabio Racobaldo _Herzum_]

Hi @kholod Alataar ,

you should be able to access your boards here. Isn't it?

Hope this helps,

Fabio

[kholod Alataar]

[Walter Buggenhout]

Hi @kholod Alataar,

That message indicates that you are not logged in and - most likely - don't have a license in this Jira instance to access the product. Jira Software is a different product than JSM and requires a different license. As the message on the screen says, reach out to your company's Jira admin to let them give you the proper permissions to access. 

[Fabio Racobaldo _Herzum_]

This is a permission issue. It seems you have not access to JIRA Software anymore

[kholod Alataar]

but I am the admin and I am the only one who has permission to control jira 

[Fabio Racobaldo _Herzum_]

Plese check the product access on https://admin.atlassian.com/