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validation issue while adding Email domains sender

Lavie B.B.
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February 1, 2024

Hey,

 

Trying to add Validated email domain, while the domain was validated - trying to add sender failed on invalid characters although the word info is perfectly valid.

 

I suspect the to be a bug since the domain is an IDN domain service.קלחים.ישראל which in turn is translated to service.xn-- -ficgkh0d.xn--4dbrk0ce

Screenshot from 2024-02-01 15-47-52.png

can anyone assist or validate and get the bug handled ?

 

   Thanks

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Brant Schroeder
Community Champion
May 20, 2024

@Lavie B.B. welcome to the Atlassian community

Were you able to get this resolved?  Do you still need assistance?  If yes I can escalate it to Atlassian since you are on the free plan.

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