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something went wrong on our end

Vishwa Ranjan Kumar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 1, 2026

Hi,

I am getting error Hash 9E97PM when trying to access jira project board. can anyone have any idea, how to resolve this issue.

 

Screenshot 2026-04-01 at 4.07.02 PM.png

2 answers

1 vote
Nikola Perisic
Community Champion
April 1, 2026

Welome @Vishwa Ranjan Kumar 

Clear your cache and start in incognito mode. Let me know if it worked.

Vishwa Ranjan Kumar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 1, 2026

not worked even i tried different different browsers, same as before

0 votes
Arkadiusz Wroblewski
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April 1, 2026

Hello and welcome to the Community @Vishwa Ranjan Kumar 

Thats common Problem lately. As you Enterprise Customer, please raise that directly with Atlassian if Classic Incognito View/Other Browser Solution don´t work.

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