sd.knowledge.base.applink.bad.request

[daneil song]

today API  

https://myurl/rest/servicedeskapi/servicedesk/3/knowledgebase/article?query={content}

not work for me

    "statusCode": 400,

    "body": {

        "errorMessage": "We're having trouble connecting to Confluence. Ask a system admin to help you troubleshoot.",

        "i18nErrorMessage": {

            "i18nKey": "sd.knowledge.base.applink.bad.request",

            "parameters": []

        }

[Tuncay Senturk _Snapbytes_]

Hi @daneil song 

The address you provide seems OK. First could you please check if the Confluence is correctly linked to your Jira?

Secondly, navigate to Project Settings > Knowledge Base and ensure that the Knowledge Base is linked to the correct Confluence space. If not, then link to a Confluence space. 

If that's not the case, verify the access to the articles in Confluence.