resolve custom field value (user picker) as smartvalue text in comment

[Philipp Roeschke]

Dear Community,

I have the following issue:

I have a custom field (user picker) which I query when creating an issue. In an automation, I have a variable that converts the value of the custom field into a smart value:

I now want to use this smart value to create a comment in the ticket:

but instead of the name I only get an ID:

I can`t find the option to resolve the ID as a name. 

Maybe the Smartvalue or variable is set wrong? 

[Philipp Roeschke · Accepted solution]

Originally I wanted to query the request participant as a field in the request form, but this is only visible in the issue view. Maybe you have a better idea on the basic topic?

[Philipp Roeschke]

I found a solution that works for me. Checking the issues values with this help: Find all available smart values for a Jira issue | Cloud automation Cloud | Atlassian Support

I found all values of the custom field: 

And so I was able to configure the smartvalue with displayname instead of the ID:

{{issue.customfield_10147.displayName}}