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problem register client on project

david_guidi
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September 19, 2025

For a client who needs to register for a project, when I send the invitation (even multiple times) it responds "Subscription to invitations via email cancelled"

1 answer

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Marc -Devoteam-
Community Champion
September 19, 2025

Hi @david_guidi 

Welcome to the community.

Check the Customer Notification Logs, if no relevant information is there, or in the audit log in the Audit Log in Atlassian Administration (if you have a Guard subscription).

If nothing can be found reach out to Atlassian Support

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