planning to take the ITSM with Jira Service Management Foundations exam

[Naveen Suneja]

Hello, Atlassian community.  I am planning to take the ITSM with Jira Service Management Foundations exam and would like to know where I should prepare for it, such as where I can acquire dumps to practice the questions. Any assistance in this matter will be greatly appreciated.

[Fabian Lim]

Hi @Naveen Suneja

Welcome to the community!

I would start with the free university on-demand courses for ITSM (https://community.atlassian.com/learning/collection/certification-prep/itsm-with-jira-service-management-foundations-prep). 

Make sure you complete the practice exams, as most of the questions are very similar to those on the actual exam. Also, be sure you understand the questions covered in the lessons.  

Since it’s a multiple-choice exam, two of the options are usually completely incorrect, leaving you to choose between the remaining two. Practice identifying which options are not valid to narrow down the correct answer.

Good Luck.