ow to set a SLA calender?

[Xcon Frontier Support]

Hi, can someone guide me how to set a SLA calender? I cant seem to find SLA in my free Jira service Management. Im using the free plan but tomorrow is a holiday, i want to set a Calender, is it possible?

[Mikael Sandberg]

Hi @Xcon Frontier Support

Welcome to Atlassian Community!

To set the calendar that a space is using go to Space settings > Request management > SLAs and click on the small calendar icon up in the right hand corner.

[Dave Mathijs]

Hi @Xcon Frontier Support 

1. Have you been granted  Jira Service Management user app role (i.e. JSM license)?
2. Have you been added to the Service Desk Team space role in your service project/space?