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not able to invite agent user

nida ergenç
Contributor
June 23, 2025

Hi dear community,

I want to invite user as an agent, but it seems like the "Invite" button isn't active.

Do you have any idea why the "Invite" button doesnot work?

(note: Jira Cloud,Standart Plan 100 agent user limit)Screenshot_1.png

 

1 answer

1 accepted

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7 votes
Answer accepted
Brita Moorus
Community Champion
June 23, 2025

Hi, @nida ergenç! 👋

After you entered the e-mail address(es), did you hit "enter"? The addresses should have a gray background, like this:

Screenshot 2025-06-23 at 11.36.00.png

Additionally you could check if the e-mail address you entered is valid.

Hope this helps! ✨

nida ergenç
Contributor
June 23, 2025

Appreciate it, Brita!! I totally missed that :( 

Like Brita Moorus likes this
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