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nable to select attribute value in "Attribute values over time" chart - Assets Reports

Stephan Hannach
Contributor
September 6, 2025

Hi Community,

I'm experiencing an issue with the Assets Reports dashboard in Jira Service Management (Cloud) and hoping someone can help.

Problem: In the "Attribute analysis" report, I cannot select any attribute value for the "Attribute values over time" chart. The dropdown for "Select attribute (required)" remains empty/unselectable, showing "No data to show" in the chart area, no matter which object types and attributes I choose in the main filter.

What I've tried:

  • Created and tested multiple Select attributes with predefined options 
  • Tested various Text attributes
  • Tested a combination of object types

Expected behavior: According to the documentation, Select and Text attributes should be available in the "Attribute values over time" dropdown. Integer, Date, and DateTime attributes are not supported, which I understand.

 

Screenshot 2025-09-06 at 13.36.04.png

 

Questions:

  1. Does this chart require historical change data to work? If attributes haven't changed over time, would that prevent selection?
  2. Are there any specific requirements for the attribute or object configuration I might be missing?
  3. Has anyone else encountered this issue recently?

Unfortunately the documentation is spartanic: https://support.atlassian.com/assets/docs/how-to-use-the-assets-dashboard/

Any insights or workarounds would be greatly appreciated!

Thanks in advance!

Stephan

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