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Chirag Boghani
Chirag Boghani
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April 16, 2025

We have knowledgebase article view used but i don't show icon which is used in

confluence. how can i show this icon. like emoji icon etc...
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Marc - Devoteam
Marc - Devoteam
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April 16, 2025

Hi @Chirag Boghani 

Welcome to the community.

Can you provide some more detail, like screenshots?

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Chirag Boghani
Chirag Boghani
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April 16, 2025

Screenshot 2025-04-17 112205.png

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Marc - Devoteam
Marc - Devoteam
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April 17, 2025

Hi @Chirag Boghani 

It seems like a permission issue.

Contact you Jira and/or Confluence admin to check the customer permissions on the JSM project and the Confluence permissions on the KB space and the global permission in Confluence based on JSM customer settings

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