we have Jira service manager, and have connected halp/assist to teams.
however when i type anything from a test acc in teams to it i get this message.
Sorry, I didn't understand that message
If you would like to see a list of all Assist's capabilities, please type "@assist help".
and when i type that in i get this message below and this just goes around in circles.
Here's what I can do:
Raise requests with Assist via the compose box, the message extension, or the message action capabilities.
where can i resolve this ?
Hi @Chris Scott and welcome to the community,
Please have a look at the documentation https://support.atlassian.com/jira-service-management-cloud/docs/receive-and-manage-requests-in-chat/
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.