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how to send custom survey to a specific customer?

Austin Lehdonvirta
Contributor
July 26, 2023

Product:Jira Service Management(cloud)

We created a customer by using their company name and in a company, there are some branches or users.

Screenshot 2023-07-26 at 12.32.49.png

And sometimes reporter is our service manager not the client himself.

We would like to send mail directly to the target client to feedback our service not the reporter(service manager in our company) or the whole branch. What should we edit in project setting?

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
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AUG Leaders

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