how to give access to external customers to one specified space in confluence

[Aslesha Boyalla]

We would like to give access to external customers to one of our confluence spaces what is the best way to achieve this without giving full access to other projects?

[Angélica Luz · Accepted solution]

Hello Aslesha,

Welcome to Atlassian Community!

For customers to have access to pages in specific space in Confluence it's necessary to link the space to a Service Desk project.

When a space is linked to a project in Jira, customers will be able to search for the pages in the customer portal.

For more details about this configuration, please check the documentation below: 

• Set up a knowledge base so customers can serve themselves

If you need them to see the pages directly in Confluence and not in the portal, you can use the workaround below:

•  How can I make my users and customers see Confluence pages without a license?

If you have any other questions regarding this matter, please let us know.

Regards,
Angélica

[Aslesha Boyalla]

Thanks, Angelica !