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how can i integrate a knowledge base with portal?

Laura Beatriz Luna Maia
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January 15, 2025

i already have the space, but when i select "link spaces"  nothing appears, and i cant associate them, i dont know how should i do this

2 answers

1 vote
Nikola Perisic
Community Champion
January 15, 2025

Welcome @Laura Beatriz Luna Maia 

When you go to project settings > Channels & service > Knowledge base and see the settings for your spaces:

Screenshot 2025-01-15 at 13.22.30.png

1 vote
Dan Breyen
Community Champion
January 15, 2025

Hi @Laura Beatriz Luna Maia welcome to the community!  If you haven't yet, I would suggest taking a look at this setting up your Knowledge Base article from Atlassian.  There's some setup in JSM and Confluence to get the two to be talking together.

When I was setting up mine, I went through that document and it worked like a charm.

Hope that helps.

 

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