how can i edit my portal? like add, edit and delete the itens in the portal?

[Laura Beatriz Luna Maia]

i dont find this in jira's interface, its confused

[Nikola Perisic]

Welcome @Laura Beatriz Luna Maia 

You need to be a Jira administrator in order to customize your portals. Portal can be edited within the Project settings > Channel & service > Portal. You can change the logo. Not much things that you can do in order to customize your portal. You can change the announcements as well.

More customization will be available for help centers rather individual customer portal.

Apps like Refined and Themes are the ones who can be used for customization.

[Lotje Euser]

Hii @Laura Beatriz Luna Maia 

Lotje here from Refined. 

I just came across your question and our Refined app might be a good alternative for you!

With our Refined for JSM app you can fully custumize your JSM support portal and transform it into a branded support site.

We offer you site-building modules to add:
- images
- videos
- titles
- tiles 
- texts
- buttons & icons
And allow you to fully customize the entire structure and navigation menu of your support portal. 

If you'd like to see our Refined app in action, I'd be happy to give you a demo to show you what's possible for your use case.

Kind regards,
Lotje