how can i change Issue type from request type to problem or incident request ?

[Maayan Giladi]

I'm bulled new project and i need to change the issue type  

how can i change Issue type from request type to problem or incident request ? 

[Mayur Jadhav · Accepted solution]

Hi @Maayan Giladi 

Welcome to the Atlassian Community!!!

once you have configured the request types showing in your customer portal, you can't change the issue type mapped. Unfortunatelly, you have to create another to replace this.

Thanks,

Mayur

[Maayan Giladi]

thanks for your answer , i suggest it was your answered :)