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how can I manage the task assignment and delegation based on the employee attendance

how can I manage the task assignment and delegation based on the employee attendance

How can I got the following functionalities in Jira service management or other add-ons

Eg: Incidents/tasks must not be assigned to the resource when he/she is on leave.
Linkage to HRMS or AD for Hierarchy detection for alert generations and approval cycles.
Functionality to delegate, module wise, to subordinates while going on leave, including alerts.

1 answer

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Welcome to the community.

You could use Opsgenie On-Call Management & Escalation feature to achieve the use-case

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Can I use Opsgenie "On Call management" for different issue types ( other than incident)??

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