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how can I create an automatic ticket in Jira for the mails I receive?

Hilal Demir
Contributor
July 25, 2023

how can I create an automatic ticket in Jira for the mails I receive?

1 answer

1 accepted

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2 votes
Answer accepted
JM Perrot
Community Champion
July 25, 2023

Hello @Hilal Demir and welcome to the community!

You must be a Jira administrator, if so, go to global settings, system and incoming mail.

Once here, you can configure your mail server to automatically create a ticket when someone sends you an email.

If not, can you please explain the context of your request?

In addition, you can check the documentation :

Atlassian documentation 

Regards,

JM

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