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friendsschool.atlassian.net/servicedesk is giving a 502 Bad Gateway Nginx error

Duncan Gillespie March 24, 2025

All of our other services are still working eg 

 

friendsschool.atlassian.net/wiki

and

 

friendsschool.atlassian.net/jira

but 

 

friendsschool.atlassian.net/servicedesk is giving a 502 Bad Gateway Nginx error

 

2 answers

1 accepted

4 votes
Answer accepted
Valerie Knapp
Community Champion
March 25, 2025

Hi @Duncan Gillespie , thanks for your post.

Please open a support ticket for this issue - https://support.atlassian.com/contact/#/ 

Best wishes

Duncan Gillespie March 25, 2025

Thanks Valerie, I did this and it turned out it was a general service interruption that was fixed about an hour later. 

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2 votes
Marc - Devoteam
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March 25, 2025

Hi @Duncan Gillespie 

Which zone are you in, if this is Singapore or California current maintenace coudl be affecting this,

There is active maintenance going on, see https://jira-service-management.status.atlassian.com/ 

Duncan Gillespie March 25, 2025

Thanks Marc, it was a general issue, but an unexpected one. 

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