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enable it or switch me to the classic UI

Christina Stavrou
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June 30, 2025

I’m on Jira Service Management Premium trial and I can’t see the 'Import rule' option in Project Automation. Can you please enable it or switch me to the classic UI?

 

Also i can't see at all the transition issue on automation rules.

Thanks,

Christina Stavrou

 

1 answer

2 votes
Yogesh Mude
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June 30, 2025

@Christina Stavrou Welcome to the community!

The Import rule option is available from the Gloabl automation. and you can not see in the project setting --> automation.

For this you need to have Org/site/admin rights and if you dont have it, then please reach out to your site-admin.

 

 

Christina Stavrou
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June 30, 2025

thanks , i found it.

It was on global automation

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