I am new to JSM and my first project is migrating one of our internal departments.
Setting up email notification for when an issue is created, the only variable I can see for the name of the recipient is ${recipient.name}.
How do I do just the first name?
Saying Hi Poe Dameron is not really the customer service touch.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.