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difference between unassigned and service requests (in categories)

Rim Ben Rejab
Rim Ben Rejab
Contributor
June 17, 2024

hello guys, 

I dont see the difference between "unassigned" and "service requests".

they are both assigned to issue types and in the portal, i can see everything mixed up. :/

thank you for your helpsc1.pngsc2.png

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Jira Service Management
Jira Service Management
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

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