check the input data

[Катаев Артем]

Good afternoon, Dear colleagues. Please tell me how to check the input data in the client portal in a certain field? For example , you need the phone format to be 11 digits : 81111234567

[Frederic Chartrand]

Hi,

If your form is done in Forms (formerly ProForma) you can add a regex to this field.

If you search the web you'll find a lot of example to create a regex that matches your phone number format. My reference is https://regexr.com/

For an 11 digit phone number it would be something like : 

^(?:\d{2}-\d{3}-\d{3}-\d{3}|\d{11})$

In Forms, you can add your regex and also the message to display if the input field doesn't match what you want :

Hope this helps !

Frederic Chartrand

FMX Solutions - Gold Solution Partner

[Катаев Артем]

How to do the same in Jira service management?

[Frederic Chartrand]

This is in JSM. It's in the "Forms" section of your project's settings.

I searched, but it doesn't seems like you can do the same on a custom field for now. So if you want to validate the input data, the solution is to use Forms.