cannot delete invited users from Jira service management since products was renamed to apps

[Roy]

You used to be able to see access requests under products but it's no longer there, and the customer request is in limbo. Can't see it under project settings - people either. Any ideas?

[Tomislav Tobijas · Accepted solution]

Hey @Roy ,

So you're saying that you cannot see User requests under Apps page (ex, "Products")?

Can you access it directly via https://admin.atlassian.com/o/<org-id>/user-requests?tab=access-requests?

Also are you talking about customer/portal-only accounts or Atlassian accounts? Difference stated here.
Atlassian accounts are managed via Directory page, while portal-only accounts can be managed via Apps > *select site > Jira Service Management.

Cheers,
Tobi

[Roy]

Thanks Tobi, it was staring me in the face :-)