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adding jira service desk error

Vignesh
Vignesh
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May 12, 2026

adding jira service desk error We experienced a technical problem while trying to load this page for you.

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Andy Rusnak
Andy Rusnak
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 12, 2026

Hi @Vignesh , 

Thanks for using the Atlassian Community!  

When you say that you are 'adding Jira Service Desk', what does that mean?  What specifically are you doing when this error appears? 

Best, 
Andy

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Vignesh
Vignesh
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May 12, 2026

when adding to our panel its showing 

 

jira.png

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Andy Rusnak
Andy Rusnak
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 13, 2026

Hi @Vignesh , 

What panel are you referring to?  Could you provide me with the actual click by click in the navigation you are selecting to help me understand where you are trying to add JSM?

Best, 
Andy

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Jira Service Management
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