I want to add a customer to a project. They already have a Jira account.
Hi @Kristen
You need to be a Jira Admin or have to been granted the project administration permission or role.
If you don't have the project settings option in the menu on the left side on the project you are not able to grant people access to the project.
You need to reach out to a Jira or Site admin to grant the user permissions.
If your project is a team managed project; add-people-to-team-managed-projects
Or if it is a company managed project;
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