about Close and reopen

[corobot.dev]

When I use normal close which is supported by Jira,

I suffer from reopen issue.

So  Now I am using my close which is made by me. 

(and I connect to workflow for reopen)

is it wise? or is there more wise way?

[Heather Ronnebeck · Accepted solution]

You can always delete the reopen transition from your issue close as another option. 

Some admins also make a fixed or resolved status that can be reopened then use the second close you have as a final close step. 

So there’s nothing wrong with your approach. If anything I’d just rename that issue close step you have to something else if that’s the route you want to do.