This error usually means the app has been disabled on Zoom’s end, either due to a temporary outage, policy change, or app update in progress. It’s not uncommon after recent changes in permissions or scopes. I’d recommend first checking the Zoom app marketplace status to see if there are any notices for the Jira integration.
Also, try uninstalling the app from both Zoom and Jira, then do a clean reinstall. If your Zoom admin has restricted third-party apps or scopes changed recently, that might block the connection, worth confirming with them too.
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