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Zapier API Request Beta doesn't allow creating customers

Trevor Dearham
April 26, 2023

Hi

I'm trying to use the Zapier API Request Beta to create a customer, but the scope provided by the connection does not allow this. Could Atlassian please allow this?

The following is a log of the error provided by the Zapier support team

{   "errorMessages": ["Access to the resource was denied due to missing scope grants. Your app was granted the following scopes: [read:jira-work, offline_access, write:servicedesk-request, read:jira-user, read:servicedesk-request].\nThe resource can be accessed by having one of these groups of scopes:\n  * [read:customer:jira-service-management, write:customer:jira-service-management, read:user:jira]\n  * [manage:servicedesk-customer]\n"] }

 

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