Will existing bookmark not work if a new custom domain is used for help center?

[Susheela_Kushwaha]

Hi,

Atlassian recently announced that organizations can have custom domains for their JSM help center.

Most of our help center customers have bookmarked the existing URL. If we change the URL, will those bookmarks stop working?

Example:

Existing URL: taosupport.atlassian.net

New URL: taosupport.achme.com

[Florian Bonniec]

Hi @Susheela_Kushwaha 

It will redirect the previous URL to the new one.

But there is some limitation using this feature.

Can I change the URL used to access a product? | Atlassian Support

Regards

[Susheela_Kushwaha]

Thanks @Florian BonniecThis is exactly what I was looking for. I appreciate your quick response.