Wich is the size of banner image in customer support portal?

[Mesa de Soporte]

Hello everyone

I'd like to change that image in banner section of customer portal but i cannot do it well, because idk which is the size of that... if anybody knows it, i'll so thankful.

[Brant Schroeder · Accepted solution]

@Mesa de Soporte welcome to the Atlassian community

Here is what is provided by Atlassian (https://support.atlassian.com/jira-service-management-cloud/docs/brand-your-help-center/ ):

Changing the look and feel of your help center

In every help center, you can set up:

• Help center name: This appears in breadcrumbs and helps customers get back to your home page faster. If you haven’t added a logo to your help center, the name will display in the top left corner.

• Home page title: This appears on your home page above the search bar.

• Help center logo: Add your company’s logo to display your company’s brand. Accepted formats are JPEG, GIF, and PNG, with a maximum file size of 10MB and a maximum height of 24 pixels.

• Banner: Upload your own banner or use the default image. The recommended banner size for your help center is 1680x360 pixels.

• Banner, link, and button color: Change the color of the default banner background, links, and buttons to personalize your help center.

• Banner text color: Change the color of the home page title to reflect your company’s colors.

[Kath Skerry]

I know there is flexability with the headers, but I'm looking for exact dimensions so when the header image appears as a 'card' it looks right.  f I create a header image and don't have the part of the image that will appear on the card perfectly sized and centered it looks off. I keep looking around as I thought Atlassian would have a specific template.  Would love any help you can provide so i can build the correct template in canva