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Why our checkboxes suddenly require selecting all options

Michael.Palapar
Michael.Palapar
Contributor
December 8, 2024

Why our checkboxes suddenly require selecting all options, i already checked the settings but the 'Required Choice' is set to None, same with the settings "minimum number of choices" & "maximum number of choices"

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Michael.Palapar
Michael.Palapar
Contributor
December 9, 2024

Update: Issue has been fixed, Atlassian Support confirmed that there was an issue yesterday and it was already addressed.

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Andy Heinzer
Andy Heinzer
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December 9, 2024

Hi @Michael.Palapar 

I see that you created a support case for this over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-1076241

I would recommend following up there so our JSM support team can investigate this further.

Andy

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1 vote
Tomislav Tobijas
Tomislav Tobijas
Community Champion
December 9, 2024

Hi @Michael.Palapar ,

I guess we're here talking about forms in JSM?

Few questions:

  • What's the message being displayed when you try to submit the form without having selected any choice?
  • Have you linked this field to an existing Jira field?

If you can provide any screenshots, I guess that would help as well.

Cheers,
Tom 

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Michael.Palapar
Michael.Palapar
Contributor
December 9, 2024

2024-12-09_16h04_19.pngit is not linked to any Jira Field, see settings below
2024-12-09_15h44_26.png

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Stephen_Lugton
Stephen_Lugton
Community Champion
December 9, 2024

I'm seeing the same thing, it looks like a recently introduced 'basically unintended goal' (bug).

I tried changing the available settings but to no avail, so I've had to disable the response required setting until this is fixed.

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